Byte Craft Limited requires identification information from its clients in order to process sales and upgrades. We hold this information in strict confidence, and do not give, rent, or sell such information to anyone.
Byte Craft Limited technicians often ask for clients' source code in order to reproduce a problem with our products' operation. We hold this information in strict confidence. Every member of our support staff is covered by a non-disclosure agreement with Byte Craft Limited. We do not keep this information any longer than is necessary to resolve the issue for which it was submitted by the client.